1. General Policy
At MMT Lifestyle Sdn Bhd, we want you to be completely satisfied with your purchase. If any product(s) received is damaged or defective, please contact our Customer Service within 7 calendar days from the time you receive the order.

2. Return Conditions
To be eligible for a return & exchange:

• If the products received are in damaged or defective condition; or
• If the product is near expiry (less than 3 months to the date) or expired; or
• If the product received is different from the order.

3. How to Return an Item
Product(s) to be exchanged shall be returned in the original condition, quantity, and packaging in which they were originally delivered to the customer, together with proof of purchase.

4. Product(s) may not be accepted for any exchanges for the following reasons:
a. Product(s) damage or defect caused by personal factors; or
b. Clearance specials product(s) (Expiry date has been shown on the product page), 

5. Order Changes and Cancellations
Once the order has been placed, the order purchased cannot be changed or cancelled due to personal factors.

6. Exchanges
Exchanges may not be accepted after 30 calendar days from the time you receive the order.

To initiate a return:

1. Contact our customer service team at infor@mmtlifestyle.com or call 017-517 5336 to request a return authorization number.
2. Once your return is approved, you will receive instructions on how to return the product.
3. Pack the item securely and send it back to the return address provided by our customer service team.
4. Return shipping costs are the responsibility of the customer, unless the item is damaged or defective upon arrival.

7. Exchanges
If you would like to exchange an item, please contact us to confirm the availability of the item you wish to exchange for. Exchanges are subject to product availability. Exchanges may not be accepted after 30 calendar days from the time you receive the order.

8. Contact Us
For any questions regarding our Return Policy, please contact us at:
Email: infor@mmtlifestyle.com
Phone/Whatsapp: 017-517 5336
Address: 1-06-3A, Plaza Bukit Jalil (Aurora Sovo), 1, Persiaran Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur, Kuala Lumpur, Malaysia

9. MMT reserves the right to refuse an exchange if the product(s) being exchanged does not meet our exchange policy guidelines.